Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Sunday 23rd November 2025 - 11:30 PM AEST End Date: Monday 24th November 2025 - 12:30 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.

Components

Shared servers (Fluccs)

Locations

Brisbane

Schedule

November 23, 2025 11:30PM - November 24, 2025 12:30AM AEST

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 22nd Nov, 2025 - 10:00 PM AEST End Date: Saturday 22nd Nov, 2025 - 11:00  PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.

Components

Shared servers (Fluccs)

Locations

Brisbane, Sydney, Melbourne

Schedule

November 22, 2025 10:00PM - November 22, 2025 11:00PM AEST

Description

We will perform the upgrade of Smartermail on 19th November 2025 at 11 PM AEST. Description of work: Windows updates and Smartermail update Maintenance Window: Planned Start: November 19, 2025 11:00PM Expected End: November 20, 2025 01:00AM Impact: During the maintenance window, we will need reboot the server several times to apply Windows updates. We estimate that the reboot will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Smartermail update, and we estimate that emails will be unavailable for 25 minutes to 40 minutes. Expected outage period: Windows updates: 5-10 minutes 2-3 times Smartermail upgrade: 20-40 minutes If you have any questions, then please open a ticket from your client area and we will be happy to address any concerns you may have.

Components

Smartermail

Locations

Brisbane

Schedule

November 19, 2025 11:00PM - November 20, 2025 1:00AM AEST

Description

The server itw-community-101.myownserver.net is currently undergoing data center maintenance, which is expected to take approximately three hours. Maintenance Window: Date/Time: 15th of November 2025 - 11:00 PM to 16th of November 2025 02:00 AM AEST We appreciate your understanding as we work to improve our infrastructure capabilities.

Components

Shared servers (Fluccs)

Locations

Brisbane

Schedule

November 15, 2025 11:00PM - November 16, 2025 2:00AM AEST

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 15th Nov, 2025 - 11:00 PM AEST End Date: Sunday 16th Nov, 2025 - 12:00  AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.

Components

Shared servers (Fluccs)

Locations

Brisbane, Sydney, Melbourne

Schedule

November 15, 2025 11:00PM - November 16, 2025 12:00AM AEST

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 15th Nov, 2025 - 10:00 PM AEST End Date: Saturday 15th Nov, 2025 - 11:00  PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.

Components

Shared servers (Fluccs)

Locations

Brisbane, Sydney, Melbourne

Schedule

November 15, 2025 10:00PM - November 15, 2025 11:00PM AEST

Description

We're upgrading all Power Distribution Units (PDUs) across our racks to next-generation units with individual outlet monitoring and metering. This will provide real-time power consumption metrics and improved alerting capabilities for better operational oversight. Maintenance Details: - Date/Time: 12th of November 2025 - 10:00 PM to 4:00 AM AEST (outside business hours) - Duration: 6-hour maintenance window - Scope: All equipment across all racks at our Melbourne Data Centre Work Procedure & Impact: For dual-powered equipment (majority of infrastructure): - We'll work on one power feed at a time to minimise the likelihood of any power interruption to hardware due to the redundant feed. - However, whilst every effort will be made to avoid downtime due to the use of dual power feeds, there is still a possibility that hardware may lose power temporarily. For single-power supply equipment: - For hardware with only one power supply, devices will experience 1-2 brief power interruptions (10-15 minutes each maximum) during the migration window. - Colocation client: If you have any hardware with only 1 power supply, please turn these off at 10PM, if not off when we do swap the PDU, we will power your hardware down manually. Real-Time Updates: Monitor our status page for live updates during the maintenance: https://fluccs.status.io/ Questions or Concerns? If you have specific concerns about your equipment, please submit a support ticket through your client area. We appreciate your understanding as we work to improve our infrastructure capabilities.

Components

Melbourne DC, Shared servers (Fluccs), Shared servers (Exigent), VPS (Fluccs), VPS (Exigent), Migrations, DNS servers

Locations

Melbourne, Migrations

Schedule

November 12, 2025 10:00PM - November 13, 2025 4:00AM AEST