All Systems Operational

Updated a few seconds ago

Scheduled Maintenance

Security update on cp-wh-105.myownserver.netPlanned Maintenance

Schedule

February 6, 2026 10:00PM - 11:00PM AEST

Components

Shared servers (Fluccs)

Locations

Brisbane

Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability, and performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Sunday 6th February 2026 - 10:00 PM AEST End Date: Monday 6th February 2026 - 11:00 PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.
Security update on cp-rh-103.myownserver.netPlanned Maintenance

Schedule

February 8, 2026 10:30PM - 11:30PM AEST

Components

Shared servers (Fluccs)

Locations

Brisbane

Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Sunday 8th February 2025 - 10:30 PM AEST End Date: Monday 8th February 2025 - 11:30 PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.

Brisbane DC




Operational


Melbourne DC




Operational


Public cloud (Fluccs)




Operational


Shared servers (Fluccs)




Operational


Shared servers (Exigent)




Operational


VPS (Fluccs)




Operational


VPS (Exigent)




Operational


Smartermail




Operational


Migrations




Operational


Phone System




Operational


Client area




Operational


DNS servers




Operational


2

Upcoming Maintenances

0

Active Incidents

0

Active Maintenances

History (Last 14 days)

Scheduled Maintenance - Plesk DNS Cluster UpgradePlanned Maintenance

Description

We are performing a scheduled upgrade to our Plesk DNS cluster. This maintenance is part of our ongoing effort to enhance the performance, stability and overall reliability of our global DNS infrastructure. Affected Services: - Affected: DNS record management via Plesk control panels. - Not Affected: DNS resolution (websites/email remain online), Client Area DNS, cPanel, Interworx, and third-party DNS providers. Maintenance Window: - Start: Saturday, 31st January 2026 at 11:30 PM AEST - End: Sunday, 1st February 2026 at 1:30 AM AEST Impact: DNS resolution will continue to function normally during this window; your websites and services will remain reachable. However, please do not make any changes to DNS records through the Plesk interface during this period, as updates may not sync correctly. If you have any questions or concerns, please open a support ticket from your client area and our team will be happy to assist you.


Components

Shared servers (Fluccs), DNS servers


Locations

Brisbane


Schedule

January 31, 2026 11:30PM - February 1, 2026 1:30AM AEST


February 4, 2026 1:51AM AEST
UPDATE

The upgrade and maintenance have been completed. Please submit a ticket through your client area if you encounter any issues.

February 1, 2026 5:36PM AEST
UPDATE

The upgrade maintenance has been completed. We are currently doing post-upgrade checks and closely monitoring the server for any issues.

February 1, 2026 6:29AM AEST
UPDATE

The upgrade maintenance is still in progress, and we will share an update once it is completed.

January 31, 2026 11:25PM AEST
UPDATE

We are starting the scheduled maintenance.
Scheduled Maintenance: Smartermail ServerPlanned Maintenance

Description

We will perform the upgrade of Smartermail on 02 February 2026 at 10:00 PM AEST. Description of work: Windows updates and Smartermail update Maintenance Window: Planned Start: Monday, February 02, 2026, 10:00 PM Expected End: Tuesday, February 03, 2026, 12:00 AM Impact: During the maintenance window, we will need to reboot the server several times to apply Windows updates. We estimate that the reboot will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Smartermail update, and we estimate that emails will be unavailable for 25 minutes to 40 minutes. Expected outage period: Windows updates: 5-10 minutes, 2-3 times Smartermail upgrade: 20-40 minutes If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.


Components

Smartermail


Locations

Brisbane


Schedule

February 2, 2026 10:00PM - February 3, 2026 12:00AM AEST


February 2, 2026 11:58PM AEST
UPDATE

The SmarterMail upgrade has been completed. If you face any issues or have any concerns, please submit a ticket through your client area.

February 2, 2026 10:03PM AEST
UPDATE

We are starting the smatermail upgradation process.
Security update on cp-rh-102.myownserver.netPlanned Maintenance

Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability, and performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Friday 1st February 2026 - 10:30 PM AEST End Date: Friday 1st February 2026 - 11:30 PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane


Schedule

February 1, 2026 10:30PM - February 1, 2026 11:30PM AEST


February 2, 2026 12:00AM AEST
UPDATE

The maintenance has been completed on the server. All the services are responding fine after the maintenance and reboot. If you face any issues, please open a support ticket through your client area.

February 1, 2026 11:37PM AEST
UPDATE

We are starting the Maintenance Work on the server.
pl-wh-101.myownserver.net - 403 forbidden error on PHP sitesService Disruption

Incident Status

Service Disruption


Components

Shared servers (Fluccs)


Locations

Brisbane



January 31, 2026 8:25AM AEST
RESOLVED

The 403 Forbidden error affecting PHP websites has now been resolved, and the websites are working as expected. If you face any issues or have any concerns, please submit a ticket through your client area.

January 31, 2026 2:45AM AEST
INVESTIGATING

We are experiencing 403 forbidden error on the PHP sites on the server. We are investigating this further. we will keep you posted.
Security update on cp-rh-102.myownserver.netPlanned Maintenance

Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability, and performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Friday 30th January 2026 - 10:30 PM AEST End Date: Friday 30th January 2026 - 11:30 PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane


Schedule

January 30, 2026 10:30PM - January 30, 2026 11:30PM AEST


January 28, 2026 11:25PM AEST
UPDATE

The maintenance has been completed on the server. All the services are responding fine after the maintenance and reboot. If you face any issues, please open a support ticket through your client area.

January 28, 2026 10:46PM AEST
UPDATE

We are currently starting the cpanel security update on the server today itself. as the security patches are available
Scheduled Maintenance: Smartermail ServerPlanned Maintenance

Description

We will perform the upgrade of Smartermail on 23rd January 2026 at 11:00 PM AEST. Description of work: Windows updates and Smartermail update Maintenance Window: Planned Start: Friday, January 23, 2026, 11:00 PM AEST Expected End: Saturday, January 24, 2026, 01:00 AM AEST Impact: During the maintenance window, we will need to reboot the server several times to apply Windows updates. We estimate that the reboot will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Smartermail update, and we estimate that emails will be unavailable for 25 minutes to 40 minutes. Expected outage period: Windows updates: 5-10 minutes, 2-3 times Smartermail upgrade: 20-40 minutes If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.


Components

Smartermail


Locations

Brisbane


Schedule

January 23, 2026 11:00PM - January 24, 2026 1:00AM AEST


January 23, 2026 11:47PM AEST
UPDATE

The SmarterMail upgrade has been completed. If you face any issues or have any concerns, please submit a ticket through your client area.

January 23, 2026 10:55PM AEST
UPDATE

We are starting the smatermail upgradation process.