All Systems Operational

Updated a few seconds ago

Scheduled Maintenance

Security Update: CP-WH-102.myownserver.net Planned Maintenance

Schedule

November 22, 2025 10:00PM - 11:00PM AEST

Components

Shared servers (Fluccs)

Locations

Brisbane, Sydney, Melbourne

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 22nd Nov, 2025 - 10:00 PM AEST End Date: Saturday 22nd Nov, 2025 - 11:00  PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.
Security update on cp-rh-102.myownserver.netPlanned Maintenance

Schedule

November 23, 2025 11:30PM - November 24, 2025 12:30AM AEST

Components

Shared servers (Fluccs)

Locations

Brisbane

Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Sunday 23rd November 2025 - 11:30 PM AEST End Date: Monday 24th November 2025 - 12:30 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.

Brisbane DC




Operational

Melbourne DC




Operational

Public cloud (Fluccs)




Operational

Shared servers (Fluccs)




Operational

Shared servers (Exigent)




Operational

VPS (Fluccs)




Operational

VPS (Exigent)




Operational

Smartermail




Operational

Migrations




Operational

Phone System




Operational

Client area




Operational

DNS servers




Operational

2

Upcoming Maintenances

0

Active Incidents

0

Active Maintenances

History (Last 14 days)

Datacentre maintenance - itw-community-101.myownserver.netPlanned Maintenance

Description

The server itw-community-101.myownserver.net is currently undergoing data center maintenance, which is expected to take approximately three hours. Maintenance Window: Date/Time: 15th of November 2025 - 11:00 PM to 16th of November 2025 02:00 AM AEST We appreciate your understanding as we work to improve our infrastructure capabilities.


Components

Shared servers (Fluccs)


Locations

Brisbane


Schedule

November 15, 2025 11:00PM - November 16, 2025 2:00AM AEST


November 16, 2025 9:33AM AEST
[Update] We would like to inform you that the maintenance has been completed. The server and website are now running and working fine . If you have any questions or encounter any issues, please do not hesitate to contact us and raise a ticket

November 15, 2025 10:56PM AEST
[Update] We have started the maintenance work on the server.
Security Update: CP-WH-106.myownserver.net Planned Maintenance

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 15th Nov, 2025 - 11:00 PM AEST End Date: Sunday 16th Nov, 2025 - 12:00  AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

November 15, 2025 11:00PM - November 16, 2025 12:00AM AEST


November 16, 2025 12:52AM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem, please open a ticket from your client area.

November 16, 2025 12:19AM AEST
[Update] We are performing the scheduled maintenance now.
Security Update:- CP-WH-105.myownserver.net Planned Maintenance

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 15th Nov, 2025 - 10:00 PM AEST End Date: Saturday 15th Nov, 2025 - 11:00  PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

November 15, 2025 10:00PM - November 15, 2025 11:00PM AEST


November 16, 2025 12:14AM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem, please open a ticket from your client area.

November 15, 2025 11:51PM AEST
[Update] We are performing the scheduled maintenance now.
Scheduled Maintenance: Melbourne PDU Infrastructure UpgradePlanned Maintenance

Description

We're upgrading all Power Distribution Units (PDUs) across our racks to next-generation units with individual outlet monitoring and metering. This will provide real-time power consumption metrics and improved alerting capabilities for better operational oversight. Maintenance Details: - Date/Time: 12th of November 2025 - 10:00 PM to 4:00 AM AEST (outside business hours) - Duration: 6-hour maintenance window - Scope: All equipment across all racks at our Melbourne Data Centre Work Procedure & Impact: For dual-powered equipment (majority of infrastructure): - We'll work on one power feed at a time to minimise the likelihood of any power interruption to hardware due to the redundant feed. - However, whilst every effort will be made to avoid downtime due to the use of dual power feeds, there is still a possibility that hardware may lose power temporarily. For single-power supply equipment: - For hardware with only one power supply, devices will experience 1-2 brief power interruptions (10-15 minutes each maximum) during the migration window. - Colocation client: If you have any hardware with only 1 power supply, please turn these off at 10PM, if not off when we do swap the PDU, we will power your hardware down manually. Real-Time Updates: Monitor our status page for live updates during the maintenance: https://fluccs.status.io/ Questions or Concerns? If you have specific concerns about your equipment, please submit a support ticket through your client area. We appreciate your understanding as we work to improve our infrastructure capabilities.


Components

Melbourne DC, Shared servers (Fluccs), Shared servers (Exigent), VPS (Fluccs), VPS (Exigent), Migrations, DNS servers


Locations

Melbourne, Migrations


Schedule

November 12, 2025 10:00PM - November 13, 2025 4:00AM AEST


November 13, 2025 1:37AM AEST
[Update] We have successfully conducted the scheduled maintenance. All services are now operating as anticipated. Please feel free to contact us through the helpdesk should you require any assistance or have any inquiries.

November 12, 2025 10:43PM AEST
[Update] Now we are rebooting the melbourne switches.

November 12, 2025 10:00PM AEST
[Update] We are starting the scheduled maintenance. We will keep the page updated as we progress.
Emergency reboot - Fraser.myownserver.net Operational

Incident Status

Operational


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne



November 10, 2025 2:06PM AEST
[Resolved] Operational

An issue with DNS has been resolved. If you still face any problem please open a ticket through your client area.

November 10, 2025 9:42AM AEST
[Investigating] Operational

We have rebooted the server and server is online. We are conducting further investigations and will keep this page updated.

November 10, 2025 8:56AM AEST
[Investigating] Operational

We are rebooting the Fraser.myownserver.net server as DNS service is not responding.
Security Update: CP-WH-102.myownserver.netPlanned Maintenance

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 9th Nov, 2025 - 10:00 PM AEST End Date: Sunday 09th Nov, 2025 - 11:00  PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

November 9, 2025 10:05PM - November 9, 2025 11:05PM AEST


November 9, 2025 9:43PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem please open a ticket from your client area.

November 9, 2025 9:24PM AEST
[Update] We are performing the scheduled maintenance now.
Security Update:- CP-WH-101.myownserver.netPlanned Maintenance

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 8th Nov, 2025 - 10:00 PM AEST End Date: Sunday 8th Nov, 2025 - 11:00  PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

November 8, 2025 10:00PM - November 8, 2025 11:00PM AEST


November 8, 2025 11:22PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem please open a ticket from your client area.

November 8, 2025 10:21PM AEST
[Update] We are performing the scheduled maintenance now.
Community Server (itw-community-101.myownserver.net ) : Website inaccessibleOperational

Incident Status

Operational


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne



November 8, 2025 12:09AM AEST
[Resolved] Operational

Server is backup online after a reboot. All services are working fine on the server. If you face any issue, please open a support ticket from your client area account.

November 7, 2025 11:37PM AEST
[Investigating] Operational

We are rebooting the server shortly and will get back to you soon

November 7, 2025 12:55PM AEST
[Investigating] Operational

We will be performing updates on the server and rebooting it tonight between 10:00 PM to 11:30 PM AEST. We will update the page just before we start working and reboot.

November 7, 2025 8:57AM AEST
[Investigating] Operational

We have rebooted the server and investigating the issue further. We will keep this page updated.

November 7, 2025 7:59AM AEST
[Investigating] Operational

It needed a server reboot to resolve a server issue, we are performing the reboot and will keep this page updated.

November 4, 2025 3:01PM AEST
[Investigating] Operational

We have discovered that websites on the server are not accessible. We are conducting further investigations and will keep this page updated.
Security update on fraser.myownserver.netPlanned Maintenance

Description

We will be performing a minor routine update of Plesk and Windows on the server in order to improve the security, reliability and the performance of the server. Description of work: Windows and Plesk update Maintenance Window: Start Date: 2nd November 2025 - 09:30 PM AEST End Date: 2nd November 2025 - 10:30 PM AEST Impact: During the maintenance window, we will need to reboot the server several times to apply Windows updates. We estimate that the reboots will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Plesk update and we estimate that websites will be unavailable for 15 to 20 min at the end of the process when services need to be restarted. Expected outage period: Windows updates: 5-10 minute 2-3 times Plesk upgrade: 15-20 minutes If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have


Components

Shared servers (Fluccs)


Locations

Brisbane


Schedule

November 2, 2025 9:30PM - November 2, 2025 10:30PM AEST


November 2, 2025 11:36PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem please open a ticket from your client area.

November 2, 2025 10:29PM AEST
[Update] We are performing the scheduled maintenance now.