Planned Maintenance In Progress

Updated a few seconds ago

Scheduled Maintenance

Schedule

June 20, 2026 11:00PM - June 21, 2026 12:00AM AEST

Components

Shared servers (Fluccs)

Locations

Brisbane, Sydney, Melbourne

Description

Subject: Security update on CP-WH-101.myownserver.net Message: We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 20tH July, 2026 - 11:00 PM AEST End Date: Sunday 21st July, 2026 - 12:00 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have

Schedule

June 21, 2026 11:30PM - June 22, 2026 12:00AM AEST

Components

Shared servers (Fluccs)

Locations

Brisbane, Sydney, Melbourne

Description

Subject: Security update on CP-WH-105.myownserver.net Message: We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 21st July, 2026 - 11:00 PM AEST End Date: Monday 22nd July, 2026 - 12:00 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have

Description

We will be performing a scheduled infrastructure upgrade to migrate accounts from a legacy host node to a more powerful, modern server. ##### Description of work We are decommissioning the specific host node your website and emails are currently hosted on as part of a scheduled hardware lifecycle upgrade. All accounts are being migrated to a significantly more powerful, modern server to ensure better performance and reliability moving forward. ##### Affected Services: - Shared Web Hosting ##### Maintenance Window Planned Start: 06/06/2026, 11PM AEST Expected End: 07/06/2026, 4AM AEST ##### Impact You service will continue to work throughout the migration. However, we may have to perform a cold migration if the live one fais, which will involve some downtime. ##### Expected outage period We will do a cold migration (Turning off the server, migrate and turn it on), estimated between **90-120 minutes**. ##### Questions? If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.

Components

Shared servers (Fluccs), Shared servers (Exigent), Migrations

Locations

Brisbane, Sydney, Melbourne, Migrations

Schedule

June 6, 2026 11:00PM - June 7, 2026 4:00AM AEST



June 14, 2026 3:07AM AEST
UPDATE

The migration process has failed again . We are checking the error with the SolusVM support Team. Currently, the Server cp-eh-102.myownserver.net and all its process are online.

June 14, 2026 12:11AM AEST
UPDATE

We are starting the migration process and will keep you updated on the progress

June 13, 2026 10:55PM AEST
UPDATE

We are again trying the migration of the server tonight at 11:00 PM.

June 7, 2026 4:51AM AEST
UPDATE

We would like to inform you that we are currently facing an issue during the migration process. Due to a technical error, the migration has failed. We are investigating the issue further.

June 6, 2026 11:00PM AEST
UPDATE

We are starting the migration process and will keep you updated on the progress

Brisbane DC




Operational

Melbourne DC




Operational

Public cloud (Fluccs)




Operational

Shared servers (Fluccs)




Operational

Shared servers (Exigent)




Planned Maintenance

VPS (Fluccs)




Operational

VPS (Exigent)




Operational

Smartermail




Operational

Migrations




Planned Maintenance

Phone System




Operational

Client area




Operational

DNS servers




Operational

2

Upcoming Maintenances

0

Active Incidents

1

Active Maintenances

History (Last 14 days)

Incident Status

Operational


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne




June 15, 2026 3:58AM AEST
RESOLVED

The server has successfully come back online after the reboot and all services are functioning properly on the server. If you face any issue please open a support ticket through your client area.

June 15, 2026 3:35AM AEST
INVESTIGATING

We are rebooting the cp-eh-102.myownserver.net server as some services are not responding.

Description

We will be performing a minor routine update of cPanel and CentOS/CloudLinux on the server to improve the security, reliability, and performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 14th June, 2026 - 10:30 PM AEST End Date: Sunday 14th june , 2026 - 11:00 PM AEST Impact: During the maintenance, we must reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address them.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

June 14, 2026 10:30PM - June 14, 2026 11:00PM AEST



June 14, 2026 11:14PM AEST
UPDATE

The security updates has been done, All services are working fine. If you have any query kindly open the ticket from your client area.

June 14, 2026 10:30PM AEST
UPDATE

We are performing security updates on the server

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

June 12, 2026 11:30PM - June 13, 2026 12:30AM AEST



June 13, 2026 12:11AM AEST
UPDATE

Maintenance was completed on the server.

June 12, 2026 11:30PM AEST
UPDATE

As scheduled for today, we are starting the maintenance on the server. We will keep this page updated as we progress.

Description

We will perform the upgrade of Smartermail on Sunday, June 7th, 2026, 10:00 PM AEST. Description of work: Windows updates and Smartermail update Maintenance Window: Planned Start: Sunday, June 7th , 2026, 10:00 PM AEST Expected End: Sunday , June 7th , 2026, 11:00 PM AEST Impact: During the maintenance window, we will need to reboot the server several times to apply Windows updates. We estimate that the reboot will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Smartermail update, and we estimate that emails will be unavailable for 25 minutes to 40 minutes. Expected outage period: Windows updates: 5-10 minutes, 2-3 times Smartermail upgrade: 20-40 minutes If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.


Components

Smartermail


Locations

Brisbane


Schedule

June 7, 2026 10:00PM - June 7, 2026 11:00PM AEST



June 7, 2026 11:12PM AEST
UPDATE

The SmarterMail upgrade has been completed, and we have verified that email sending and receiving is working fine. If you have any queries or issues, please open a ticket from your client area

June 7, 2026 10:03PM AEST
UPDATE

We are performing the SmarterMail upgrade process. We will update you once it is completed.

Description

Subject: Security update on CP-WH-103.myownserver.net Message: We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 06TH July, 2026 - 11:00 PM AEST End Date: Sunday 07TH July, 2026 - 12:00 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

June 6, 2026 11:00PM - June 7, 2026 12:00AM AEST



June 6, 2026 11:26PM AEST
UPDATE

The security updates have been completed, and the server has rebooted successfully. If you have any doubts or questions, please raise a support ticket through your client area.

June 6, 2026 11:25PM AEST
UPDATE

The security updates have been completed, and the server has rebooted successfully. If you have any doubts or questions, please raise a support ticket through your client area.

June 6, 2026 10:58PM AEST
UPDATE

We are performing security updates on the server We will update you once completed

Description

We will be performing a minor routine update of cPanel and CentOS/CloudLinux on the server to improve the security, reliability, and performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 06th June , 2026 - 10:00 PM AEST End Date: Saturday 06th June, 2026 - 10:30 PM AEST Impact: During the maintenance, we must reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address them.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

June 6, 2026 10:00PM - June 6, 2026 10:30PM AEST



June 6, 2026 10:47PM AEST
UPDATE

The security updates have been completed, and the server has rebooted successfully. If you have any doubts or questions, please raise a support ticket through your client area.

June 6, 2026 9:57PM AEST
UPDATE

We are performing security updates on the server We will update you once completed