All Systems Operational

Updated a few seconds ago

Brisbane DC




Operational

Melbourne DC




Operational

Public cloud (Fluccs)




Operational

Shared servers (Fluccs)




Operational

Shared servers (Exigent)




Operational

VPS (Fluccs)




Operational

VPS (Exigent)




Operational

Smartermail




Operational

Migrations




Operational

Phone System




Operational

Client area




Operational

DNS servers




Operational

0

Upcoming Maintenances

0

Active Incidents

0

Active Maintenances

History (Last 14 days)

Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Sunday 23rd November 2025 - 11:30 PM AEST End Date: Monday 24th November 2025 - 12:30 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane


Schedule

November 23, 2025 11:30PM - November 24, 2025 12:30AM AEST



November 24, 2025 2:23AM AEST
UPDATE

The maintenance on the server has been completed. If you encounter any issues, please do not hesitate to contact us through your client area.

November 24, 2025 12:04AM AEST
UPDATE

The maintenance is complete, and the server is operational. We are currently performing post-maintenance checks.

November 23, 2025 11:32PM AEST
UPDATE

We are starting the maintenance as scheduled.

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 22nd Nov, 2025 - 10:00 PM AEST End Date: Saturday 22nd Nov, 2025 - 11:00  PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

November 22, 2025 10:00PM - November 22, 2025 11:00PM AEST



November 22, 2025 10:26PM AEST
UPDATE

The scheduled maintenance has been completed. All the services are responding fine. If you face any problem, please open a ticket from your client area.

November 22, 2025 10:01PM AEST
UPDATE

We are performing the scheduled maintenance now.

Description

We will perform the upgrade of Smartermail on 19th November 2025 at 11 PM AEST. Description of work: Windows updates and Smartermail update Maintenance Window: Planned Start: November 19, 2025 11:00PM Expected End: November 20, 2025 01:00AM Impact: During the maintenance window, we will need reboot the server several times to apply Windows updates. We estimate that the reboot will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Smartermail update, and we estimate that emails will be unavailable for 25 minutes to 40 minutes. Expected outage period: Windows updates: 5-10 minutes 2-3 times Smartermail upgrade: 20-40 minutes If you have any questions, then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Smartermail


Locations

Brisbane


Schedule

November 19, 2025 11:00PM - November 20, 2025 1:00AM AEST



November 20, 2025 12:46AM AEST
UPDATE

The Smartermail Maintenance is completed now. All the services are online. If you face any issues, please open a ticket through your client area.

November 19, 2025 11:02PM AEST
UPDATE

We have started the Smartermail upgrade task on the server

Description

The server itw-community-101.myownserver.net is currently undergoing data center maintenance, which is expected to take approximately three hours. Maintenance Window: Date/Time: 15th of November 2025 - 11:00 PM to 16th of November 2025 02:00 AM AEST We appreciate your understanding as we work to improve our infrastructure capabilities.


Components

Shared servers (Fluccs)


Locations

Brisbane


Schedule

November 15, 2025 11:00PM - November 16, 2025 2:00AM AEST



November 16, 2025 9:33AM AEST
UPDATE

We would like to inform you that the maintenance has been completed. The server and website are now running and working fine . If you have any questions or encounter any issues, please do not hesitate to contact us and raise a ticket

November 15, 2025 10:56PM AEST
UPDATE

We have started the maintenance work on the server.

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 15th Nov, 2025 - 11:00 PM AEST End Date: Sunday 16th Nov, 2025 - 12:00  AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

November 15, 2025 11:00PM - November 16, 2025 12:00AM AEST



November 16, 2025 12:52AM AEST
UPDATE

The scheduled maintenance has been completed. All the services are responding fine. If you face any problem, please open a ticket from your client area.

November 16, 2025 12:19AM AEST
UPDATE

We are performing the scheduled maintenance now.

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 15th Nov, 2025 - 10:00 PM AEST End Date: Saturday 15th Nov, 2025 - 11:00  PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

November 15, 2025 10:00PM - November 15, 2025 11:00PM AEST



November 16, 2025 12:14AM AEST
UPDATE

The scheduled maintenance has been completed. All the services are responding fine. If you face any problem, please open a ticket from your client area.

November 15, 2025 11:51PM AEST
UPDATE

We are performing the scheduled maintenance now.

Description

We're upgrading all Power Distribution Units (PDUs) across our racks to next-generation units with individual outlet monitoring and metering. This will provide real-time power consumption metrics and improved alerting capabilities for better operational oversight. Maintenance Details: - Date/Time: 12th of November 2025 - 10:00 PM to 4:00 AM AEST (outside business hours) - Duration: 6-hour maintenance window - Scope: All equipment across all racks at our Melbourne Data Centre Work Procedure & Impact: For dual-powered equipment (majority of infrastructure): - We'll work on one power feed at a time to minimise the likelihood of any power interruption to hardware due to the redundant feed. - However, whilst every effort will be made to avoid downtime due to the use of dual power feeds, there is still a possibility that hardware may lose power temporarily. For single-power supply equipment: - For hardware with only one power supply, devices will experience 1-2 brief power interruptions (10-15 minutes each maximum) during the migration window. - Colocation client: If you have any hardware with only 1 power supply, please turn these off at 10PM, if not off when we do swap the PDU, we will power your hardware down manually. Real-Time Updates: Monitor our status page for live updates during the maintenance: https://fluccs.status.io/ Questions or Concerns? If you have specific concerns about your equipment, please submit a support ticket through your client area. We appreciate your understanding as we work to improve our infrastructure capabilities.


Components

Melbourne DC, Shared servers (Fluccs), Shared servers (Exigent), VPS (Fluccs), VPS (Exigent), Migrations, DNS servers


Locations

Melbourne, Migrations


Schedule

November 12, 2025 10:00PM - November 13, 2025 4:00AM AEST



November 13, 2025 1:37AM AEST
UPDATE

We have successfully conducted the scheduled maintenance. All services are now operating as anticipated. Please feel free to contact us through the helpdesk should you require any assistance or have any inquiries.

November 12, 2025 10:43PM AEST
UPDATE

Now we are rebooting the melbourne switches.

November 12, 2025 10:00PM AEST
UPDATE

We are starting the scheduled maintenance. We will keep the page updated as we progress.

Incident Status

Operational


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne




November 10, 2025 2:06PM AEST
RESOLVED

An issue with DNS has been resolved. If you still face any problem please open a ticket through your client area.

November 10, 2025 9:42AM AEST
INVESTIGATING

We have rebooted the server and server is online. We are conducting further investigations and will keep this page updated.

November 10, 2025 8:56AM AEST
INVESTIGATING

We are rebooting the Fraser.myownserver.net server as DNS service is not responding.