All Systems Operational

Updated a few seconds ago

Scheduled Maintenance

Security Update:- CP-WH-101.myownserver.netPlanned Maintenance

Schedule

November 8, 2025 10:00PM - 11:00PM AEST

Components

Shared servers (Fluccs)

Locations

Brisbane, Sydney, Melbourne

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 8th Nov, 2025 - 10:00 PM AEST End Date: Sunday 8th Nov, 2025 - 11:00  PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.
Scheduled Maintenance: Melbourne PDU Infrastructure UpgradePlanned Maintenance

Schedule

November 12, 2025 10:00PM - November 13, 2025 4:00AM AEST

Components

Melbourne DC, Shared servers (Fluccs), Shared servers (Exigent), VPS (Fluccs), VPS (Exigent), Migrations, DNS servers

Locations

Melbourne, Migrations

Description

We're upgrading all Power Distribution Units (PDUs) across our racks to next-generation units with individual outlet monitoring and metering. This will provide real-time power consumption metrics and improved alerting capabilities for better operational oversight. Maintenance Details: - Date/Time: 12th of November 2025 - 10:00 PM to 4:00 AM AEST (outside business hours) - Duration: 6-hour maintenance window - Scope: All equipment across all racks at our Melbourne Data Centre Work Procedure & Impact: For dual-powered equipment (majority of infrastructure): - We'll work on one power feed at a time to minimise the likelihood of any power interruption to hardware due to the redundant feed. - However, whilst every effort will be made to avoid downtime due to the use of dual power feeds, there is still a possibility that hardware may lose power temporarily. For single-power supply equipment: - For hardware with only one power supply, devices will experience 1-2 brief power interruptions (10-15 minutes each maximum) during the migration window. - Colocation client: If you have any hardware with only 1 power supply, please turn these off at 10PM, if not off when we do swap the PDU, we will power your hardware down manually. Real-Time Updates: Monitor our status page for live updates during the maintenance: https://fluccs.status.io/ Questions or Concerns? If you have specific concerns about your equipment, please submit a support ticket through your client area. We appreciate your understanding as we work to improve our infrastructure capabilities.

Brisbane DC




Operational

Melbourne DC




Operational

Public cloud (Fluccs)




Operational

Shared servers (Fluccs)




Operational

Shared servers (Exigent)




Operational

VPS (Fluccs)




Operational

VPS (Exigent)




Operational

Smartermail




Operational

Migrations




Operational

Phone System




Operational

Client area




Operational

DNS servers




Operational

2

Upcoming Maintenances

0

Active Incidents

0

Active Maintenances

History (Last 14 days)

Security update on fraser.myownserver.netPlanned Maintenance

Description

We will be performing a minor routine update of Plesk and Windows on the server in order to improve the security, reliability and the performance of the server. Description of work: Windows and Plesk update Maintenance Window: Start Date: 2nd November 2025 - 09:30 PM AEST End Date: 2nd November 2025 - 10:30 PM AEST Impact: During the maintenance window, we will need to reboot the server several times to apply Windows updates. We estimate that the reboots will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Plesk update and we estimate that websites will be unavailable for 15 to 20 min at the end of the process when services need to be restarted. Expected outage period: Windows updates: 5-10 minute 2-3 times Plesk upgrade: 15-20 minutes If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have


Components

Shared servers (Fluccs)


Locations

Brisbane


Schedule

November 2, 2025 9:30PM - November 2, 2025 10:30PM AEST


November 2, 2025 11:36PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem please open a ticket from your client area.

November 2, 2025 10:29PM AEST
[Update] We are performing the scheduled maintenance now.
Fraser.myownserver.net Plesk and website inaccessible.Service Disruption

Incident Status

Service Disruption


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne



November 2, 2025 5:25PM AEST
[Resolved] Operational

The server has been restarted, and all Plesk services are operational. If you encounter any issues, please inform us through the helpdesk.

November 2, 2025 5:01PM AEST
[Investigating] Service Disruption

We are rebooting the server.

November 2, 2025 5:00PM AEST
[Investigating] Service Disruption

We have discovered that neither Plesk nor the websites are loading on the server. We are conducting further investigations and will keep this page updated.
Security Update:-CP-WH-103.myownserver.netPlanned Maintenance

Description

We will be performing a minor routine update of cPanel and CentOS/CloudLinux on the server to improve the security, reliability, and performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 1st Nov, 2025 - 10:30 PM AEST End Date: Saturday 1st Nov, 2025 - 11:30 PM AEST Impact: During the maintenance, we must reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address them.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

November 1, 2025 10:30PM - November 1, 2025 11:30PM AEST


November 1, 2025 10:41PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem please open a ticket from your client area.

November 1, 2025 10:27PM AEST
[Update] We are performing the scheduled maintenance now.
Security Update:- CP-WH-102.myownserver.netPlanned Maintenance

Description

We will be performing a minor routine update of cPanel and CentOS/CloudLinux on the server to improve the security, reliability, and performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 1st Nov, 2025 - 09:30 PM AEST End Date: Saturday 1st Nov, 2025 - 10:30 PM AEST Impact: During the maintenance, we must reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address them.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

November 1, 2025 9:30PM - November 1, 2025 10:30PM AEST


November 1, 2025 9:42PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem please open a ticket from your client area.

November 1, 2025 9:25PM AEST
[Update] We are performing the scheduled maintenance now.
Windows Plesk server issueService Disruption

Incident Status

Service Disruption


Components

Shared servers (Fluccs)


Locations

Brisbane



October 30, 2025 4:21PM AEST
[Resolved] Operational

The issue is now resolved.

October 30, 2025 1:51PM AEST
[Monitoring] Operational

The server has been rebooted and all services are responding correctly now We will continue to monitor this

October 30, 2025 1:36PM AEST
[Investigating] Service Disruption

We Have identified an issue on the Windows Plesk Server - Fraser where some services are not responding we are investigating the issue currently
Email Outage on cPanel serversPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Brisbane DC, Melbourne DC, Shared servers (Fluccs), Shared servers (Exigent)


Locations

Brisbane, Melbourne



October 30, 2025 1:36PM AEST
[Resolved] Operational

we have monitored the service for some time now and consider this issue now fully resolved

October 23, 2025 12:11PM AEST
[Monitoring] Operational

During the routine cPanel nightly updates, an unexpected compatibility issue occurred between Imunify360 and the latest version of Dovecot (the mail delivery service). Sometime after the update, Dovecot failed to start on several servers due to a plugin conflict introduced by Imunify’s Dovecot integration module. This caused temporary interruptions to email access for some clients while the system attempted automatic recovery. Our team quickly identified the issue and applied configuration rebuilds across all affected servers. We also confirmed that: - The fault originated from the Imunify360 Dovecot authentication plugin, - cPanel developers have acknowledged this as a bug and have escalated it directly to the Imunify development team for resolution, - All mail services have now been restored and are functioning normally. We will continue to monitor the systems closely and apply any permanent patch provided by Imunify as soon as it’s released. We appreciate your patience and understanding during this incident.

October 23, 2025 10:50AM AEST
[Identified] Partial Service Disruption

there is currently am issue affecting cPanel mail services that we are aware of on our shared and reseller hosting servers. We are working with cPanel devs and support to correct the issue and hope to have this resolved shortly.
Issue with server cp-wh-101.myownserver.net Operational

Incident Status

Operational


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne



October 23, 2025 12:12PM AEST
[Resolved] Operational

The issue is now completely resolved

October 23, 2025 10:52AM AEST
[Monitoring] Partial Service Disruption

The issue has now been resolved and cPanel access has been restored. There is however a seperate issue with mails ervices affecting some clients that we are working with cPanel devs on to correct the issue and should have this resolved shortly.

October 23, 2025 10:36AM AEST
[Investigating] Operational

The cp-wh-101.myownserver.net is having issues with the cpanel Dovecot Service and we are currently working on it . We will keep you posted on the updates.