Planned Maintenance In Progress

Updated a few seconds ago

Scheduled Maintenance

Security Update on CP-WH-101.myownserver.netPlanned Maintenance

Schedule

July 18, 2026 10:00PM - 10:30PM AEST

Components

Shared servers (Fluccs)

Locations

Brisbane, Sydney, Melbourne

Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability and performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Saturday, July 18, 2026, 10:00 PM AEST End Date: Saturday, July 18, 2026, 10:30 PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.
Security Update on :cp-rh-103.myownserver.net Planned Maintenance

Schedule

July 19, 2026 10:30PM - 11:00PM AEST

Components

Shared servers (Fluccs)

Locations

Brisbane, Sydney, Melbourne

Description

We will be performing a minor routine update of cPanel and CentOS/CloudLinux on the server to improve the security, reliability, and performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 19th July , 2026 - 10:30 PM AEST End Date: Sunday 19th July , 2026 - 11:00 PM AEST Impact: During the maintenance, we must reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address them.
Security Update on : CP-WH-105.myownserver.netPlanned Maintenance

Schedule

July 19, 2026 11:30PM - July 20, 2026 12:30AM AEST

Components

Shared servers (Fluccs)

Locations

Brisbane

Description

We will be performing a minor routine update of cPanel and CentOS/CloudLinux on the server to improve the security, reliability, and performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 19th July , 2026 - 11:30 PM AEST End Date: Monday 20th July , 2026 - 12:30 AM AEST Impact: During the maintenance, we must reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address them.
Scheduled Infrastructure Upgrade: Server Migration to High-Performance Node: Migrate cp-eh-102.myownserver.netPlanned Maintenance

Description

We will be performing a scheduled infrastructure upgrade to migrate accounts from a legacy host node to a more powerful, modern server. ##### Description of work We are decommissioning the specific host node your website and emails are currently hosted on as part of a scheduled hardware lifecycle upgrade. All accounts are being migrated to a significantly more powerful, modern server to ensure better performance and reliability moving forward. ##### Affected Services: - Shared Web Hosting ##### Maintenance Window Planned Start: 06/06/2026, 11PM AEST Expected End: 07/06/2026, 4AM AEST ##### Impact You service will continue to work throughout the migration. However, we may have to perform a cold migration if the live one fais, which will involve some downtime. ##### Expected outage period We will do a cold migration (Turning off the server, migrate and turn it on), estimated between **90-120 minutes**. ##### Questions? If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.

Components

Shared servers (Fluccs), Shared servers (Exigent), Migrations

Locations

Brisbane, Sydney, Melbourne, Migrations

Schedule

June 6, 2026 11:00PM - June 7, 2026 4:00AM AEST


June 14, 2026 3:07AM AEST
UPDATE

The migration process has failed again . We are checking the error with the SolusVM support Team. Currently, the Server cp-eh-102.myownserver.net and all its process are online.

June 14, 2026 12:11AM AEST
UPDATE

We are starting the migration process and will keep you updated on the progress

June 13, 2026 10:55PM AEST
UPDATE

We are again trying the migration of the server tonight at 11:00 PM.

June 7, 2026 4:51AM AEST
UPDATE

We would like to inform you that we are currently facing an issue during the migration process. Due to a technical error, the migration has failed. We are investigating the issue further.

June 6, 2026 11:00PM AEST
UPDATE

We are starting the migration process and will keep you updated on the progress

Brisbane DC




Operational

Melbourne DC




Operational

Public cloud (Fluccs)




Operational

Shared servers (Fluccs)




Operational

Shared servers (Exigent)




Operational

VPS (Fluccs)




Operational

VPS (Exigent)




Operational

Smartermail




Operational

Migrations




Planned Maintenance

Phone System




Operational

Client area




Operational

DNS servers




Operational

3

Upcoming Maintenances

0

Active Incidents

1

Active Maintenances

History (Last 14 days)

Security Update on wp2-101.myownserver.netPlanned Maintenance

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

July 10, 2026 11:00PM - July 11, 2026 12:00PM AEST


July 11, 2026 12:21AM AEST
UPDATE

Maintenance was completed on the server.

July 10, 2026 11:31PM AEST
UPDATE

As scheduled for today, we are starting the maintenance on the server. We will keep this page updated as we progress.
cPanel Licence Update FailuresDegraded Performance

Incident Status

Degraded Performance


Components

Shared servers (Fluccs), Shared servers (Exigent)


Locations

Brisbane, Melbourne



July 10, 2026 8:56AM AEST
RESOLVED

Our team has actively monitored the cPanel infrastructure for the past 24 hours. Licence verification and email authentication systems are performing optimally with no further disruptions detected following the vendor resolution. If you still experience any issues, please open a ticket from your client area, and we will be happy to address any concerns you may have.

July 9, 2026 9:58AM AEST
MONITORING

cPanel have resolved the core licence verification issue affecting our cPanel shared servers, and email services are now recovering across all shared servers. Password authentication should now be working normally. We are closely monitoring the environment to ensure full stability.

July 9, 2026 8:45AM AEST
IDENTIFIED

We are currently investigating a known issue affecting cPanel licence updates globally, causing unexpected licence verification errors. We have contacted cPanel support and are closely monitoring the situation while they work on a resolution. Here is the official link to the incident from cPanel: https://support.cpanel.net/hc/en-us/articles/41816676353943-cPanel-License-Update-Failures-July-8th-2026 ##### Description of Incident Investigating and monitoring upstream cPanel licence update failures and liaising with cPanel support for a permanent resolution. ##### Affected Services: - All cPanel shared servers ##### Impact Clients may experience licence warnings or temporary interruptions when attempting to access control panel services (cPanel/WHM). All active hosted websites and databases seem to remain fully operational and unaffected. However, email services on these servers are affected; inbound and outbound email connectivity may fail entirely as the system is currently refusing password authentication due to the licence error. ##### Questions? If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.
Scheduled Maintenance: SmarterMail UpdatePlanned Maintenance

Description

We will perform the upgrade of Smartermail on 5th July 2026 at 11 PM AEST. Description of work: Windows updates and Smartermail update Maintenance Window: Planned Start: July 05, 2026 11:00 PM Expected End: July 06, 2026 12 :00 AM Impact: During the maintenance window, we will need reboot the server several times to apply Windows updates. We estimate that the reboot will take 5-10 min and might occur 2-3 times in the first 60 min of the maintenance window. Once the Windows updates are completed, we will run the Smartermail update, and we estimate that emails will be unavailable for 25 minutes to 40 minutes. Expected outage period: Windows updates: 5-10 minutes 2-3 times Smartermail upgrade: 20-40 minutes If you have any questions, then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

July 5, 2026 11:00PM - July 6, 2026 12:00AM AEST


July 6, 2026 12:38AM AEST
UPDATE

The maintenance on the server has been completed. All services are responding well after maintenance. If you encounter any issues, feel free to contact us through the client area.

July 5, 2026 11:00PM AEST
UPDATE

As planned, we are starting the server maintenance now. We will update the status page as we progress through the maintenance.
Security Update on CP-RH-102.myownserver.netPlanned Maintenance

Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability and performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Sunday, July 05, 2026, 11:00 PM AEST End Date: Monday, July 06, 2026, 12:00 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

July 5, 2026 11:00PM - July 6, 2026 12:00AM AEST


July 5, 2026 11:38PM AEST
UPDATE

The security update has been done . All services are working fine If you have any issue or concern, please raise the ticket from your client area.

July 5, 2026 11:05PM AEST
UPDATE

We are performing security updates on the server
bolt-community-101.myownserver.net panel not loadingOperational

Incident Status

Operational


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne



July 5, 2026 6:35AM AEST
RESOLVED

The issue was caused due to an update released on the server. We have now updated the system version and all the links and websites are now accessible.

July 5, 2026 4:16AM AEST
INVESTIGATING

Hello, We would like to inform you that the bolt-community-101.myownserver.net panel is currently not working. We are investigating the issue further and will update you once it is resolved.
Security Update on CP-WH-102.myownserver.net Planned Maintenance

Description

We will be performing a minor routine update of cPanel and CentOS/CloudLinux on the server to improve the security, reliability, and performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 04th July , 2026 - 10:30 PM AEST End Date: Saturday 04th July, 2026 - 11:30 PM AEST Impact: During the maintenance, we must reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions, please open a ticket from your client area, and we will be happy to address them.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

July 4, 2026 10:30PM - July 4, 2026 11:30PM AEST


July 4, 2026 10:50PM AEST
UPDATE

The security update has been done . All services are working fine If you have any issue or concern, please raise the ticket from your client area.

July 4, 2026 10:32PM AEST
UPDATE

We are performing security updates on the server
Security Update on CP-RH-103.myownserver.netPlanned Maintenance

Description

Subject: Security update on CP-RH-103.myownserver.net Message: We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 28th July, 2026 - 11:00 PM AEST End Date: Monday 29th July, 2026 - 12:00 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

June 28, 2026 11:30PM - June 29, 2026 12:30AM AEST


June 28, 2026 11:32PM AEST
UPDATE

The security updates have been completed, and the server has rebooted successfully. If you have any doubts or questions, please raise a support ticket through your client area.

June 28, 2026 11:07PM AEST
UPDATE

We have started the maintenance work on the server.