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All Systems Operational

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Scheduled Maintenance

Schedule

July 21, 2019 10:00PM - July 22, 2019 12:00AM AEST

Components

VPS (Exigent)

Locations

Melbourne

Description

We will be performing a routine Kernel and security update on the node MEL-OVZ-01.v-dc.net.au. Description of work: Kernel and security updates Affected Services: Budget VPS (OpenVZ) Maintenance window: Start Date: SUNDAY 21TH July, 2019 - 10:00 PM End Date: MONDAY 22TH July, 2019 - 12:00 AM Impact: In order to apply the new kernel and security updates, we will need to reboot the nodes, so all VMs hosted on each node will be offline during the reboot. Expected outage period: 60-120 min If you have any questions then please let us know by submitting a support ticket through your client area at https://cloudportal.exigent.com.au where we will be happy to assist.

Schedule

July 22, 2019 10:00PM - July 23, 2019 12:00AM AEST

Components

VPS (Exigent)

Locations

Sydney

Description

We will be performing a routine Kernel and security update on the node SVHGW50.v-dc.net.au. Description of work: Kernel and security updates Affected Services: Budget VPS (OpenVZ) Maintenance window: Start Date: MONDAY 22TH July, 2019 - 10:00 PM End Date: TUESDAY 23TH July, 2019 - 12:00 AM Impact: In order to apply the new kernel and security updates, we will need to reboot the nodes, so all VMs hosted on each node will be offline during the reboot. Expected outage period: 60-120 min If you have any questions then please let us know by submitting a support ticket through your client area at https://cloudportal.exigent.com.au where we will be happy to assist.

Schedule

July 23, 2019 10:00PM - July 24, 2019 12:00AM AEST

Components

VPS (Exigent)

Locations

Sydney

Description

We will be performing a routine Kernel and security update on the node SVHGW30.v-dc.net.au . Description of work: Kernel and security updates Affected Services: Budget VPS (OpenVZ) Maintenance window: Start Date: TUESDAY 23TH July, 2019 - 10:00 PM End Date: WEDNESDAY 24TH July, 2019 - 12:00 AM Impact: In order to apply the new kernel and security updates, we will need to reboot the nodes, so all VMs hosted on each node will be offline during the reboot. Expected outage period: 60-120 min If you have any questions then please let us know by submitting a support ticket through your client area at https://cloudportal.exigent.com.au where we will be happy to assist.

Schedule

July 24, 2019 2:00AM - 4:00AM AEST

Components

VPS (Exigent)

Locations

Melbourne

Description

We will be performing a routine Kernel and security update on the node MVHGW16.v-dc.net.au. Description of work: Kernel and security updates Affected Services: Budget VPS (OpenVZ) Maintenance window: Start Date: WEDNESDAY 24TH July, 2019 - 2:00 AM End Date: WEDNESDAY 24TH July, 2019 - 4:00 AM Impact: In order to apply the new kernel and security updates, we will need to reboot the nodes, so all VMs hosted on each node will be offline during the reboot. Expected outage period: 60-120 min If you have any questions then please let us know by submitting a support ticket through your client area at https://cloudportal.exigent.com.au where we will be happy to assist.

Schedule

July 24, 2019 10:00PM - July 25, 2019 12:00AM AEST

Components

VPS (Exigent)

Locations

Sydney

Description

We will be performing a routine Kernel and security update on the node SVHGW38.v-dc.net.au. Description of work: Kernel and security updates Affected Services: Budget VPS (OpenVZ) Maintenance window: Start Date: WEDNESDAY 24TH July, 2019 - 10:00 PM End Date: THURSDAY 25TH July, 2019 - 12:00 AM Impact: In order to apply the new kernel and security updates, we will need to reboot the nodes, so all VMs hosted on each node will be offline during the reboot. Expected outage period: 60-120 min If you have any questions then please let us know by submitting a support ticket through your client area at https://cloudportal.exigent.com.au where we will be happy to assist.

Schedule

July 25, 2019 2:00AM - 4:00AM AEST

Components

VPS (Exigent)

Locations

Melbourne

Description

We will be performing a routine Kernel and security update on the node MVHGW13.v-dc.net.au. Description of work: Kernel and security updates Affected Services: Budget VPS (OpenVZ) Maintenance window: Start Date: THURSDAY 25TH July, 2019 - 2:00 AM End Date: THURSDAY 25TH July, 2019 - 4:00 AM Impact: In order to apply the new kernel and security updates, we will need to reboot the nodes, so all VMs hosted on each node will be offline during the reboot. Expected outage period: 60-120 min If you have any questions then please let us know by submitting a support ticket through your client area at https://cloudportal.exigent.com.au where we will be happy to assist.

Schedule

July 26, 2019 9:00PM - July 27, 2019 6:00AM AEST

Components

Melbourne DC, Shared servers (Fluccs), Shared servers (Exigent), VPS (Fluccs), VPS (Exigent)

Locations

Melbourne

Description

On Friday the 26th of July we will be performing a massive network upgrade in conjunction with a Data Centre migration. The move will be from our current Equinix location, across the road to the Vocus Data Centre. When we took over Exigent there were many areas we felt were not to the standard of Fluccs and since that time we have been endeavouring to make improvements and perform upgrades as we went. This migration will see us performing security upgrades through the use of new Routers and Switches with which will come increased reliability and redundancy of our network. Parts of our internal network will also be upgraded to 10GB capacity. All in all this means we will be providing a more stable, faster and robust platform for your service with us. The work will be performed between 9pm Friday (26th July) evening and 6am Saturday (27th July) morning. The migration will be staggered and will likely result in a 2 – 3 hours outage while servers are physically moved and brought back online. There is no requirement for you to do anything. If you have any questions please open a ticket through your client area at https://clients.fluccs.com.au or https://cloudportal.exigent.com.au.

Brisbane DC




Operational

Sydney DC




Operational

Melbourne DC




Operational

Public cloud (Fluccs)




Operational

Shared servers (Fluccs)




Operational

Shared servers (Exigent)




Operational

VPS (Fluccs)




Operational

VPS (Exigent)




Operational

Corporate Cloud (Exigent)




Operational

7

Upcoming Maintenances

0

Active Incidents

0

Active Maintenances

History (Last 14 days)

Description

We will be performing a routine Kernel and security update on the node SYD-OVZ-01.v-dc.net.au. Description of work: Kernel and security updates Affected Services: Budget VPS (OpenVZ) Maintenance window: Start Date: SATURDAY 20TH July, 2019 - 10:00 PM End Date: SUNDAY 21TH July, 2019 - 12:00 AM Impact: In order to apply the new kernel and security updates, we will need to reboot the nodes, so all VMs hosted on each node will be offline during the reboot. Expected outage period: 60-120 min If you have any questions then please let us know by submitting a support ticket through your client area at https://cloudportal.exigent.com.au where we will be happy to assist.


Components

VPS (Exigent)


Locations

Sydney


Schedule

July 20, 2019 10:00PM - July 21, 2019 12:00AM AEST



July 20, 2019 11:22PM AEST
[Update] The maintenance is completed. VMs and services are working as expected.

July 20, 2019 10:08PM AEST
[Update] We are now working on the maintenance.

Description

We have scheduled disk space upgrade on scpwh01.exigent.com.au. All services, websiteswill be down during that period. Cloudportal client area(https://cloudportal.exigent.com.au/clientarea.php), vdc client area(https://portal.virtual-dc.com.au/clientarea.php), 10tb client area(https://portal.10tbservers.com.au/clientarea.php) will be also down duing that period.


Components

Brisbane DC, Sydney DC, Melbourne DC, Public cloud (Fluccs), Shared servers (Fluccs), Shared servers (Exigent), VPS (Fluccs), VPS (Exigent), Corporate Cloud (Exigent)


Locations

Brisbane, Sydney, Melbourne


Schedule

July 14, 2019 11:00PM - July 15, 2019 1:00AM AEST



July 15, 2019 12:50AM AEST
[Update] Disk space upgrade is completed. Client areas are working as expected.

July 14, 2019 11:12PM AEST
[Update] We have started the maintenance now.

Incident Status

Operational


Components

Sydney DC


Locations

Sydney




July 8, 2019 9:01PM AEST
[Resolved] There was an issue with the default route on the primary router, it has been fixed. All services are up and running. In case of any problems, please open ticket to our support via your client area.

July 8, 2019 8:46PM AEST
[Investigating] We are having some issues with Primary router and we are troubleshooting the problem. We will keep this post updated with further updates.

Incident Status

Operational


Components

Shared servers (Fluccs)


Locations

Brisbane




July 8, 2019 4:29PM AEST
[Resolved] The issue has been resolved and server is up and running. In case of any problems, please open ticket to our support via your client area.

July 8, 2019 4:22PM AEST
[Investigating] We have noticed high load on the server and investigating the issue.