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All Systems Operational

Updated a few seconds ago

Brisbane DC




Operational

Sydney DC




Operational

Melbourne DC




Operational

Public cloud (Fluccs)




Operational

Shared servers (Fluccs)




Operational

Shared servers (Exigent)




Operational

VPS (Fluccs)




Operational

VPS (Exigent)




Operational

Corporate Cloud (Exigent)




Operational

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Upcoming Maintenances

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Active Incidents

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Active Maintenances

History (Last 14 days)

High load on perisherPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Shared servers (Fluccs)


Locations

Brisbane



January 22, 2020 9:53AM AEST
[Resolved] The load on server is normal now and all sites and services are up and running. In case of any problems, please open ticket to our support via your client area.

January 22, 2020 9:35AM AEST
[Investigating] perisher server is currently under high load. We are investigating it
MVHGW11 down Service Disruption

Incident Status

Service Disruption


Components

VPS (Exigent)


Locations

Melbourne



January 21, 2020 10:56PM AEST
[Resolved] Issue with MVHGW11 has been resolved and all VMs are up and running. In case of any problems, please open ticket to our support team via your client area.

January 21, 2020 10:49PM AEST
[Identified] We have identified an issue with MVHGW11. As a result VMs hosted on the node are down. We are working on it.
Issue with servers perisher and eskPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Shared servers (Fluccs)


Locations

Brisbane



January 15, 2020 3:26PM AEST
[Resolved] The issue with the nameservers have been resolved. Please make sure you update your nameservers as mentioned on the email we sent earlier today. If you have any questions or concerns, please open a support ticket from the client area and we will be happy to address them.

January 15, 2020 12:22PM AEST
[Identified] The issue is that the hostgenius name servers (ns1.hostgenius.com.au and ns2.hostgenius.com.au) are not resolving. We are working with ITGenius to get them sorted. If your website isn't resolving and you are using the HostGenius name servers, the easiest and quickest way to resolve this issue is to change name-servers for your domains to the following: nsa.myownserver.net nsb.myownserver.net

January 15, 2020 11:52AM AEST
[Investigating] Hi, The servers (perisher and esk) are having issue. We are working on it and will update as soon as we have more information.