All Systems Operational

Updated a few seconds ago

Brisbane DC




Operational

Sydney DC




Operational

Melbourne DC




Operational

Public cloud (Fluccs)




Operational

Shared servers (Fluccs)




Operational

Shared servers (Exigent)




Operational

VPS (Fluccs)




Operational

VPS (Exigent)




Operational

Smartermail




Operational

Migrations




Operational

Phone System




Operational

Client area




Operational

DNS servers




Operational

0

Upcoming Maintenances

0

Active Incidents

0

Active Maintenances

History (Last 14 days)

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 8th Feb, 2025 - 11:00 PM AEST End Date: Saturday 9th Feb, 2025 - 12:00 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane


Schedule

February 8, 2025 11:00PM - February 9, 2025 12:00AM AEST



February 8, 2025 11:30PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem please open a ticket from your client area.

February 8, 2025 11:05PM AEST
[Update] We are performing the scheduled maintenance now.

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Saturday 8th Feb, 2025 - 10:00 PM AEST End Date: Saturday 8th Feb, 2025 - 11:00 PM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane


Schedule

February 8, 2025 10:00PM - February 8, 2025 11:00PM AEST



February 8, 2025 10:29PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem please open a ticket from your client area.

February 8, 2025 10:03PM AEST
[Update] We are performing the scheduled maintenance now.
Sydney Network IssuePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Sydney DC, Shared servers (Fluccs), Shared servers (Exigent), VPS (Fluccs), VPS (Exigent), DNS servers


Locations

Sydney




February 6, 2025 9:56AM AEST
[Resolved] All VM's have been restarted and are online we have been actively monitoring the node for some time now

February 6, 2025 8:20AM AEST
[Monitoring] The affected Node has now been rebooted and we are currently bringing VM's back online, while investigating the cause of the issue with the platforms developers.

February 6, 2025 8:04AM AEST
[Identified] We are currently rebooting the affected virtualisation node to resolve the issue This may take a short amount of time.

February 6, 2025 7:25AM AEST
[Investigating] WE have identified an issue with one of our core nodes in Sydney and are currently investigating the issue

Incident Status

Operational


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne




February 3, 2025 12:44PM AEST
[Resolved] We’ve successfully resolved the booting issue on the original server, and it’s now back online with the previous kernel. All services are up and running smoothly. Please note that any emails sent while the outage was occurring may have been bounced back to the senders. If you experience any further issues, don’t hesitate to open a support ticket through your client area.

February 3, 2025 10:21AM AEST
[Investigating] Our team is working on the server issue. In the Meantime, we are restoring the server from back to another cloud server. We will keep you posted on the further updates.

February 2, 2025 11:41PM AEST
[Investigating] We are facing issues on the "weipa.myownserver.net" server. Our team is working on the issue. We will keep you posted on the updates.

Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Monday 4th Feb, 2025 - 1:00 AM AEST End Date: Monday 4th Feb, 2025 - 2:00 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

February 3, 2025 1:00AM - February 3, 2025 2:00AM AEST



February 3, 2025 12:17AM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem, please open a ticket from your client area.

February 3, 2025 12:07AM AEST
[Update] We are performing the scheduled maintenance now

Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Sunday 2nd Feb, 2025 - 11:30 PM AEST End Date: Monday 3rd Feb, 2025 - 12:30 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane


Schedule

February 2, 2025 11:30PM - February 3, 2025 12:30AM AEST



February 2, 2025 11:44PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem please open a ticket from your client area.

February 2, 2025 11:30PM AEST
[Update] We are performing the scheduled maintenance now.

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 2nd Feb, 2025 - 09:30  PM AEST End Date: Sunday 2nd Feb, 2025 - 10:00 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have


Components

Shared servers (Fluccs), VPS (Fluccs)


Locations

Brisbane


Schedule

February 2, 2025 9:30PM - February 2, 2025 10:00PM AEST



February 2, 2025 9:39PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine.

February 2, 2025 9:30PM AEST
[Update] We are performing the scheduled maintenance and reboot now.

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 2nd Feb, 2025 - 09:00  PM AEST End Date: Sunday 2nd Feb, 2025 - 09:30 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have


Components

Shared servers (Fluccs)


Locations

Brisbane


Schedule

February 2, 2025 9:00PM - February 2, 2025 9:30PM AEST



February 2, 2025 9:09PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine.

February 2, 2025 9:00PM AEST
[Update] We are performing the scheduled maintenance and reboot now.

Description

We will be performing a minor routine update of cPanel and CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel updates Maintenance Window: Start Date: Saturday 2nd Feb, 2025 - 11:30  PM AEST End Date: Sunday 3rd Feb, 2025 - 12:30 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have.


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

February 1, 2025 11:30PM - February 2, 2025 12:30AM AEST



February 2, 2025 12:06AM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem, please open a ticket from your client area.

February 1, 2025 11:44PM AEST
[Update] We are performing the scheduled maintenance now.

Description

We will be performing a minor routine update of cPanel and Centos/CloudLinux on the server in order to improve the security, reliability and the performance of the server. Description of work: Security and cPanel update Maintenance Window: Start Date: Sunday 1st Feb, 2025 - 11:00  PM AEST End Date: Sunday 1st Feb, 2025 - 11:30 AM AEST Impact: During the maintenance, we will need to reboot the server to apply the updates. Expected outage period: 15-20 min If you have any questions then please open a ticket from your client area and we will be happy to address any concerns you may have


Components

Shared servers (Fluccs)


Locations

Brisbane, Sydney, Melbourne


Schedule

February 1, 2025 11:00PM - February 1, 2025 11:30PM AEST



February 1, 2025 11:43PM AEST
[Update] The scheduled maintenance has been completed. All the services are responding fine. If you face any problem, please open a ticket from your client area.

February 1, 2025 11:02PM AEST
[Update] We are performing the scheduled maintenance now.