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All Systems Operational

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Brisbane DC




Operational

Sydney DC




Operational

Melbourne DC




Operational

Public cloud (Fluccs)




Operational

Shared servers (Fluccs)




Operational

Shared servers (Exigent)




Operational

VPS (Fluccs)




Operational

VPS (Exigent)




Operational

Corporate Cloud (Exigent)




Operational

0

Upcoming Maintenances

0

Active Incidents

0

Active Maintenances

History (Last 14 days)

Description

A maintenance is to be conducted at the data centre in Sydney. The following maintenance is not anticipated to have any effect on the normal operation of the facility. Start Date: Monday 10th August 2020 at 21:00 (UTC) End Date: Tuesday 11th August 2020 at 09:00 (UTC) Routine preventative maintenance is scheduled to be performed on UPS A & B. Maintenance on each individual UPS will be performed at staggered intervals, and will include a battery discharge test. The UPS will continue to maintain the protected power load at all times during the scheduled window. If you have any question about the maintenance, please open a support ticket from your client area.


Components

Sydney DC


Locations

Sydney


Schedule

August 11, 2020 7:00AM - August 11, 2020 7:00PM AEST



August 11, 2020 7:00PM AEST
[Update] The maintenance is now completed

August 11, 2020 7:00AM AEST
[Update] As scheduled, Vocus have started the maintenance on the UPS
Emergency maintenance on byronbayPartial Service Disruption

Incident Status

Partial Service Disruption


Components

Shared servers (Fluccs)


Locations

Brisbane




August 9, 2020 12:28AM AEST
[Resolved] The maintenance is completed.

August 8, 2020 11:43PM AEST
[Investigating] We are currently performing emergency maintenance on byronbay.
Sydney: Switch rebootPlanned Maintenance

Description

Description of the maintenance: We need to reboot the two switch stacks in Sydney in order to clear some errors. We will apply a security patch as the same time. We will perform this maintenance between 10PM and 12:00AM AEST tonight the 6th of August 2020. Affected services: Sydney DC - Shared servers - Exchange - VPS - Dedicated servers - Colo Impact: We expect 15-20 downtime per stack. We will reboot the stacks one after the other: - 1st stack will affect shared servers, exchange and VPS - 2nd stack will affect dedicated servers and colo If you have any questions then please let us know by submitting a support ticket through your client area


Components

Sydney DC, Shared servers (Fluccs), Shared servers (Exigent), VPS (Fluccs), VPS (Exigent), Corporate Cloud (Exigent)


Locations

Sydney


Schedule

August 6, 2020 10:00PM - August 6, 2020 12:00AM AEST



August 6, 2020 10:47PM AEST
[Update] The maintenance is completed now. All services are working as expected.

August 6, 2020 10:20PM AEST
[Update] We are rebooting the second switch now.

August 6, 2020 10:02PM AEST
[Update] As scheduled, we are starting the maintenance. We will reboot the first switch stack in the next 5 min.