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Planned Maintenance In Progress

Updated a few seconds ago

Description

We will be performing a routine update of Plesk and Windows on Birdsville in order to improve not only the security, reliability and the performance of the server, but also to add functionalities and features. New service features include: - Advisor: It will allow us to be more proactive about security and performance of the websites hosted on the server - SSL Everywhere: the experience of working with SSL/TLS certificates have been significantly improved, making sure that it takes minimal effort to keep things secured - Nginx Caching: Nginx Caching will reduce the website response time and server load - WordPress Toolkit: new feature were added to the WordPress toolkit o Better looking interface o Smart update o One click caching button - SEO Toolkit: Design and execute your SEO strategy, monitor your keywords rankings, and benchmark yourself against your competitors without leaving the Plesk interface Description of work: Windows and Plesk update Affected Services: Resellers and shared Web hosting Maintenance Window: Start Date: FRIDAY 14TH June, 2019 - 11:00 PM End Date: SATURDAY 15TH June, 2019 - 4:00 AM Impact: During the update we will need to reboot the server several times to apply Windows updates. We estimate that the reboots will take 10-15 min and might occur 2-3 times in the first 60-90 min of the maintenance window. Once the Windows updates are completed, we will run the Plesk update and we estimate that websites will be unavailable for 25 to 30 min at the end of the process when services need to be restarted. Expected outage period: Windows updates: 10-15 minute 2-3 times Plesk update: 25-30 minutes If you have any questions then please let us know by submitting a support ticket through your client area at https://clients.fluccs.com.au where we will be happy to assist.

Components

Shared servers (Fluccs)

Locations

Brisbane

Schedule

June 14, 2019 11:00PM - June 15, 2019 4:00AM AEST



June 16, 2019 10:28AM AEST
[Update] Backup is completed. Installation of Windows updates is pending. We have rescheduled the task. We will perform this task tonight at 10 PM AEST.

June 16, 2019 8:51AM AEST
[Update] The backup is still in progress. We will keep this page updated.

June 16, 2019 6:21AM AEST
[Update] The disk check is completed. Now we are backing up the server. We will update this page once it is done.

June 16, 2019 4:39AM AEST
[Update] The file system check is still running.

June 16, 2019 12:56AM AEST
[Update] The file system check is taking longer than expected. This must be because of number of files on the server.

June 15, 2019 10:13PM AEST
[Update] We have now started maintenance on the server.

June 15, 2019 5:59AM AEST
[Update] Backup is taking longer than expected. We have rescheduled the task. We will perform this task tonight at 10 PM AEST.

June 15, 2019 5:33AM AEST
[Update] We are still working on backup. We might have to reschedule this task for tonight. We will keep you posted.

June 15, 2019 3:43AM AEST
[Update] We had some issues with backup but the server is up and running now. We will keep this page updated.

June 15, 2019 1:44AM AEST
[Update] The disk check is completed. Now we are backing up the server. We will update this page once it is done.

June 15, 2019 12:21AM AEST
[Update] The disk check is still in progress. We will update this page once it is done.

June 14, 2019 11:02PM AEST
[Update] We have started the maintenance. We are performing disk check followed by Windows Updates and Plesk Upgrade. We will keep this status page updated.

Brisbane DC




Operational

Sydney DC




Operational

Melbourne DC




Operational

Public cloud (Fluccs)




Operational

Shared servers (Fluccs)




Planned Maintenance

Shared servers (Exigent)




Operational

VPS (Fluccs)




Operational

VPS (Exigent)




Operational

Corporate Cloud (Exigent)




Operational

0

Upcoming Maintenances

0

Active Incidents

1

Active Maintenances

History (Last 14 days)

Incident Status

Service Disruption


Components

Shared servers (Exigent)


Locations

Sydney




June 12, 2019 1:11PM AEST
[Resolved] The server is up now. Sites and services are working as expected.

June 12, 2019 12:29PM AEST
[Identified] The server scph05.ecloud-services.com is having issue. We are working on it and will update as soon as we have more information.
Issue with SCPH08 server Service Disruption

Incident Status

Service Disruption


Components

Shared servers (Exigent)


Locations

Sydney




June 6, 2019 2:45PM AEST
[Resolved] The issue has been resolved an SCPH08 is up and running. If you have any issues with websites, please open support ticket.

June 6, 2019 2:32PM AEST
[Identified] The SCPH08 server is having issue. We are working on it and will update as soon as we have more information.